Terms of Service
Transparency, trust, and clarity for the hashiRun community.
These Terms of Service (“Terms”) govern your access to and use of HashiRun, including our website, applications, and related services (collectively, the “Service”). HashiRun (“HashiRun,” “we,” “us,” or “our”) provides a platform designed to help runners discover races, track participation, record results, and engage with the global running community.
By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy and Cookie Policy. If you do not agree to these Terms, you may not access or use the Service.
These Terms constitute a legally binding agreement between you and HashiRun. Please read them carefully.
Last updated: June 1, 2026
1. Eligibility and Acceptance
You must be at least thirteen (13) years of age to access or use HashiRun. By using the Service, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into these Terms.
If you are accessing the Service on behalf of an organization, team, or other entity, you represent that you are authorized to bind that entity to these Terms, and these Terms will apply to that entity.
2. Account Registration and Security
To access certain features of the Service, you must create an account. When registering, you agree to provide accurate, current, and complete information and to keep such information up to date.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
HashiRun is not responsible for any loss or damage arising from your failure to safeguard your account credentials.
3. Use of the Service
HashiRun grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal, non-commercial use, subject to these Terms.
You agree to use the Service only for lawful purposes and in accordance with all applicable laws, regulations, and community guidelines.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, including features, content, or availability.
4. User Content
The Service allows you to submit, post, and share content, including race participation data, reviews, ratings, comments, notes, and other materials (“User Content”).
You retain ownership of your User Content. However, by submitting User Content, you grant HashiRun a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, display, distribute, modify, and use such content solely for the purpose of operating, improving, and promoting the Service.
You represent and warrant that you have all necessary rights to submit User Content and that such content does not violate any laws or infringe the rights of any third party.
Spectator cheer messages, VIP spectator messages, photos, race reviews, comments, and similar contributions are User Content. You are responsible for what you submit and agree not to submit content that is harassing, hateful, threatening, sexually explicit, invasive of privacy, misleading, unlawful, or otherwise harmful to other users or the running community.
5. Public and Community Features
HashiRun includes social and community features. Certain User Content, such as public Race Diaries, race participation, reviews, and ratings, may be visible to other users and the public.
You acknowledge that any User Content you make public may be viewed, shared, and indexed by others, and that HashiRun cannot control how third parties use such content.
HashiRun may review, remove, hide, or restrict User Content or accounts when we believe content violates these Terms, creates a safety or privacy concern, or may expose HashiRun, users, race organizers, or the public to harm. To report content or behavior, contact support@hashirun.com.
6. Acceptable Use Policy
You agree not to engage in any activity that interferes with or disrupts the Service or the servers and networks connected to the Service.
Without limitation, you agree not to:
- Use the Service for any unlawful, harmful, or fraudulent purpose
- Harass, threaten, abuse, or harm other users
- Post false, misleading, or deceptive information
- Impersonate another person or entity
- Share another person's private location, contact, health, or identity information without permission
- Interfere with, stalk, or misuse live spectator tracking or messaging features
- Attempt to gain unauthorized access to accounts or systems
- Upload malware, viruses, or malicious code
- Scrape, harvest, or collect data without permission
We reserve the right to investigate and take appropriate action against any violations of these rules, including removing content or terminating accounts.
7. Health and Fitness Disclaimer
HashiRun provides informational and organizational tools only. We do not provide medical, health, or fitness advice, nor do we guarantee the accuracy of race data, results, or user-generated content.
Running and athletic activities carry inherent risks. You acknowledge that participation in races and training activities is undertaken at your own risk. You are solely responsible for consulting qualified professionals regarding your health and fitness decisions.
HashiRun live tracking, spectator maps, audio updates, competitive mode, and workout metrics are provided for convenience and entertainment. They may be delayed, unavailable, inaccurate, or interrupted because of device sensors, GPS, battery state, wireless service, Bluetooth routing, network conditions, or third party services. Do not rely on HashiRun for emergency response, medical decisions, official race timing, or personal safety monitoring.
8. Live Tracking, Location, and Spectator Features
When you enable race or training spectator features, you authorize HashiRun to process and display supported location, route, progress, and workout information to people who can access the spectator link or related in-app experience.
You are responsible for choosing when to enable live tracking, who receives spectator links, and whether to use map exclusion or privacy features. You should not share spectator links with people you do not want to see your activity.
Spectator cheers, VIP messages, and audio summaries are optional communication features. HashiRun may limit, disable, remove, or moderate these features to protect users, reduce abuse, or maintain Service reliability.
9. Purchases, Subscriptions, and App Store Terms
Certain HashiRun features may require a paid subscription, race pack, credit, or other purchase. Purchases made in the iOS app are processed by Apple and are subject to Apple's App Store terms, payment rules, refund processes, and subscription management settings.
Subscription benefits remain available while the subscription is active and may change over time as the Service evolves. Race packs, promo codes, and credits may be subject to feature-specific limits displayed at purchase or redemption.
10. Intellectual Property
All content and materials provided by HashiRun, including software, design, logos, trademarks, text, graphics, and other assets, are owned by or licensed to HashiRun and are protected by intellectual property laws.
Except as expressly permitted, you may not copy, modify, distribute, sell, or create derivative works based on the Service without our prior written consent.
11. Third-Party Services and Links
The Service may contain links to third-party websites, services, or resources. These links are provided for convenience only and do not constitute endorsement.
HashiRun is not responsible for the content, policies, or practices of third-party services. Your interactions with third-party services are governed by their respective terms and policies.
If you connect Apple Health, Strava, or another supported third-party service, you authorize HashiRun to exchange the activity, workout, and account information needed to provide that integration. You may need to manage or revoke access in HashiRun, iOS settings, or the third-party service's own settings.
12. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct that may harm the Service or other users.
You may terminate your account at any time by following the account deletion process or contacting us.
Account deletion may remove your profile and account access from the active Service while HashiRun retains limited backend records where needed for legal, financial, security, fraud-prevention, audit, support, App Store transaction, or integrity purposes, as described in the Privacy Policy.
13. Limitation of Liability
To the fullest extent permitted by law, HashiRun shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or goodwill.
HashiRun’s total liability for any claims arising out of or relating to the Service shall not exceed the amount you paid to use the Service, if any, during the twelve (12) months preceding the claim.
14. Indemnification
You agree to indemnify and hold harmless HashiRun, its officers, directors, employees, and affiliates from any claims, damages, losses, or expenses arising out of your use of the Service or violation of these Terms.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which HashiRun operates, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the courts of that jurisdiction.
16. Changes to These Terms
We may update these Terms from time to time. When changes are made, we will update the effective date and post the revised Terms on this page.
Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
17. Contact Information
If you have questions or concerns regarding these Terms, you may contact us at:
legal@hashirun.com